GDPR Compliance

Last updated: June 7, 2026

Our Commitment to Data Protection

We are committed to protecting your personal data in accordance with the General Data Protection Regulation (GDPR). This page outlines how we comply with GDPR requirements and explains your rights under this regulation.

Data Controller

For the purposes of GDPR, the data controller is:

cloud-ferret
47 Thornbury Gardens
Bristol, BS7 4DL
United Kingdom
[email protected]

Lawful Basis for Processing

We process your personal data only when we have a lawful basis to do so:

Consent: You have given clear consent for us to process your personal data for a specific purpose
Contract: Processing is necessary for a contract we have with you, or because you have asked us to take specific steps before entering into a contract
Legal obligation: Processing is necessary for us to comply with the law
Legitimate interests: Processing is necessary for our legitimate interests or the legitimate interests of a third party, unless there is a good reason to protect your personal data which overrides those legitimate interests

Your Rights Under GDPR

Right to Be Informed

You have the right to know how we collect, use, and share your personal data. This information is provided in our Privacy Policy.

Right of Access

You have the right to request copies of your personal data. We may charge a small fee for this service if your request is clearly unfounded or excessive.

Right to Rectification

You have the right to request that we correct any information you believe is inaccurate or complete information you believe is incomplete.

Right to Erasure

You have the right to request that we erase your personal data, under certain conditions such as when the data is no longer necessary for the purpose it was collected.

Right to Restrict Processing

You have the right to request that we restrict the processing of your personal data, under certain conditions.

Right to Data Portability

You have the right to request that we transfer the data we have collected to another organization, or directly to you, under certain conditions.

Right to Object

You have the right to object to our processing of your personal data, under certain conditions, particularly for direct marketing purposes.

Rights Related to Automated Decision Making

You have the right not to be subject to a decision based solely on automated processing, including profiling, which produces legal effects concerning you or similarly significantly affects you. We do not currently use automated decision-making processes.

How to Exercise Your Rights

To exercise any of these rights, please contact us at [email protected]. We will respond to your request within one month of receipt. If your request is complex or we have received multiple requests, we may extend this period by two further months, in which case we will inform you.

Data Security Measures

We implement appropriate technical and organizational measures to ensure a level of security appropriate to the risk, including:

Encryption of personal data in transit and at rest
Regular security assessments and updates
Access controls and authentication procedures
Staff training on data protection principles
Incident response procedures

Data Breach Notification

In the event of a data breach that is likely to result in a high risk to your rights and freedoms, we will notify you without undue delay and, where feasible, within 72 hours of becoming aware of the breach.

International Data Transfers

We process your data within the United Kingdom. If we transfer your data outside the UK or EEA, we will ensure appropriate safeguards are in place to protect your personal data.

Data Protection Officer

While we are not required to appoint a Data Protection Officer, our team is responsible for overseeing data protection matters. For any questions regarding GDPR compliance, please contact us at [email protected].

Complaints

If you believe we have not complied with GDPR requirements, you have the right to lodge a complaint with the Information Commissioner's Office (ICO):

Information Commissioner's Office
Wycliffe House, Water Lane
Wilmslow, Cheshire
SK9 5AF
United Kingdom
Website: ico.org.uk

Updates to This Information

We may update this GDPR compliance information from time to time to reflect changes in our practices or legal requirements. Please check this page periodically for updates.